Privacy Statement

In order to establish and maintain a relationship with our customers, Powertech may collect information from each customer of record. In doing so, we respect the privacy of our customers and recognize the need to safeguard their information in our possession.  In handling customers' information, Powertech endeavours to keep the information current and accurate and to safeguard it from unauthorized access.  Except as it relates to employees, Powertech does not generally collect, use or disclose personal information from any individual to conduct its business, and will only collect, use or disclose personal information in accordance with applicable laws. In this policy, “personal information” means information about an identifiable individual, but does not include an individual’s business contact information.

Cookies

Powertechlabs.com may use persistent and session cookies. These are files that your web browser stores on your computer. The persistent cookie remains on your computer after your session is completed. It does not store any personally identifiable information. It only stores a unique identifier so we may track our web site visitors at an aggregate level. You may erase it by clearing your browser cookies. The session cookie remains only when you are on the site. It enables the web site to know who you are when moving from one web page to the next. This cookie automatically gets erased when you log out or close your browser.

Inquiries

In order to use this website, a user may be asked to first complete a registration and/or login form. During registration/login, a user is required to provide contact information (such as a name and email address). This information is used only to contact the user about the services on our site for which he/she has expressed an interest. It is optional for the user to provide demographic information and unique identifiers, but encouraged so we can provide a more personalized experience on our site. Keep your user ID and password confidential. Be wary of emails that ask for personal information. Never provide your password, personal information numbers or login information via email. We will not ask you for personal information via email except in response to an email you have sent to us. If you receive an unsolicited email asking for personal information please contact us.

Surveys

From time-to-time we may request information from customers via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose any information. Information requested may include contact information, such as name and business contact information. Survey information will be used on an aggregated (not individually identifiable) basis only, for purposes of monitoring and/or improving our service.

Links to Other Websites

Powertechlabs.com may contain links to other websites. Please be aware that the privacy policies of the other websites differ from Powertech’s. Powertech is in no way responsible for content that appears on those sites, or your privacy once you have clicked through to other sites.

Emails

Please note that when you send us electronic mail we collect your email address, your internet IP address and your message so that we may reply to you. We recommend that sensitive personal information not be sent unencrypted over the Internet or by email.

With the exception of transactional emails (e.g. emails directly related to your business activities with us, customer satisfaction survey), we will not send you any email unless you opt-in to receive communications from us. If you opt-in, you will receive information we believe will be of interest to you. If you decide that you are no longer interested in receiving email from us, simply unsubscribe by clicking the unsubscribe link in the email and following the instructions.

Contact Us

If you have any questions or concerns regarding your privacy, please contact us.